Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment. Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative Refunds will be processed within 14 business days of purchase expiration. The estimated base pay is 41,099 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Schedule your appointment after purchasing a test to minimize wait time. The estimated total pay for a Customer Service Representative II at Quest Diagnostics is 48,054 per year. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. Over 2000+ locations focus on your safety, confidentiality, and convenience. Salary information comes from 150 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire. The average Quest Diagnostics salary ranges from approximately 43,000 per year for Senior Customer Service Representative to 77,428 per year for Product Support.In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.Health, a new genetic consumer-initiated test service offered by Ancestry with Quest Diagnostics. For home collection kits with lab processing and resulting: Some of our heroes wear lab coats while others get crafty. These home collection kits cannot be canceled and are nonrefundable. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. The insurance carrier did not respond to the claim.You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers.The insurance carrier processed the claim and applied the balance to your co-pay or deductible.The insurance carrier processed the claim and denied payment. Email us: Billing Locations/Appointments Patient Service Centers Quest Diagnostics.
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